Politique de confidentialité

Dernière mise à jour : July 2018

Masco Canada Limited (“Masco BU”, “we”, “us”) is concerned about online privacy issues, and wants you to be familiar with how Masco BU collects, uses and discloses your information in connection with our online business. Accordingly, we have created this Privacy Policy to describe our practices in connection with information that we collect through websites operated by us from which you are accessing this Privacy Policy, including www.mascocanada.com, www.deltafaucet.ca, www.deltacommercialfaucets.com, www.specselect.com, www.masterplumber.ca, www.plumbshop.ca, and www.waltecfaucets.ca (Collectively the “Sites”), through the software application made available by us for use on or through computers and mobile devices (the “Apps”), through our social media pages and apps located a Facebook (https://www.facebook.com/deltafaucet), Twitter (https://twitter.com/deltafaucet), Pinterest (http://www.pinterest.com/deltafaucet/), and Instagram (http://instagram.com/deltafaucet/) (collectively, our “Social Media Pages”) as well as through HTML-formatted email messages that we send to you that link to this Privacy Policy (collectively, including the Sites, Apps and our Social Media Pages, the “Services”).Except as otherwise expressly provided herein, this Privacy Policy does not govern our collection of information through any web site, or by any other means, other than through the Services; nor does this Privacy Policy govern the collection of information by any of our Affiliated Entities (as defined below) or by third parties.

We encourage you to read this Privacy Policy before using the Services or submitting your personal information to us. Your use of the Services signifies that you agree with all terms of this Privacy Policy, so please do not use the Services if you disagree with any part of this Privacy Policy.

Modifications à la politique

Masco BU reserves the right to make changes to this Privacy Policy. In the event that BU makes a material change to this Privacy Policy, it will be posted here. Nous vous encourageons à visiter cette page périodiquement, car votre utilisation continue des services suivant tout changement apporté à la politique en matière de confidentialité est considérée comme votre acceptation de ce changement. Vous pouvez savoir quand a eu lieu la dernière révision de cette politique en matière de confidentialité en consultant la légende « Dernière révision : » dans le haut de cette page.

Avis concernant l'utilisation des services par des enfants

The Services are not directed to children under the age of eighteen (18), and we request that children do not provide personal information through the Services.

Cueillette et utilisation des renseignements personnels

We will collect personal information about you, such as your name, postal address, telephone and mobile numbers, email address and credit card number or other payment number, profile pictures, or social media IDs when you voluntarily provide it to us through the Services such as when you create an account or profile, order or register a product, order literature, enter contests or incentive programs, sign up for newsletters, download an App, participate in a survey, contact customer service, or otherwise interact with the Services. We may receive personal information from other sources, such as public data bases; joint marketing partners; social media platforms; from people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to your Site account, certain personal information from your social media account will be shared with us, which may include personal information that is part of your profile or your friends’ profiles.

We use your personal information to provide the services you request from Masco BU such as responding to product information requests; registering products; fulfilling orders for parts, products or customer service; initiating refunds; administering contests or incentive programs; and facilitating on-line product visualization applications and preferred products catalogs. We may use personal information to send you news about our products and promotions, to conduct online surveys, contests, other similar promotions or incentive programs via email, telephone or postal mail, and to notify you of special events and advertising that you might be interested in. Pour obtenir plus de renseignements sur la façon de participer à ces activités, consultez la section « Tirages, concours et autres promotions » ci-dessous. Further, we may also use personal information to send you important information regarding the Services, changes to our terms, conditions, and policies and/or other administrative information. Parce que cette information peut être importante pour votre utilisation des services, vous ne pouvez pas décliner la réception de telles communications. In addition, we may use the information to improve Masco BU’s online and other services, such as customer service and product support, to understand consumer preferences in developing product improvements and innovations, and to ensure that our Services are of interest to you. We may also use your personal information for internal business purposes, such as optimizing users’ Services experiences and analyzing and managing our businesses. If you apply for employment with Masco BU, we may use the personal information you supply to process your job application.

Les services pourraient offrir une fonction vous permettant d’envoyer une carte postale électronique ou un message d’autre type à des amis. Si vous choisissez d'utiliser cette fonction, nous vous demanderons de préciser le nom du destinataire et son adresse courriel, ainsi que le texte de tout message que vous désirez inclure. By using this feature, you are telling us that you are entitled provide us with the recipient’s name and email address for this purpose.

Nous pourrions aussi utiliser vos renseignements personnels : (i) as necessary or appropriate under applicable law; (ii) where we determine that such use is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; (iii) to protect our operations or those of any of the Affiliated Entities; (iv) to protect the rights, privacy, property, interests or safety of Masco BU, the Affiliated Entities, Services visitors, customers, business partners, employees or the public; (v) to permit us to pursue available remedies or limit the damages that we may sustain (vi) to enforce our Terms of Use; and (vii) to respond to an emergency.

Récolte et utilisation des informations complémentaires

Nous pouvons également recueillir des informations complémentaires qui ne révèlent pas votre identité spécifique ou qui se rapportent directement à une personne grâce aux services (« informations complémentaires »), comme votre code postal, votre date de naissance, votre sexe, votre adresse IP, votre nom de domaine, votre URL, votre navigateur et système d'exploitation, un enregistrement des pages des services que vous avez visitées, des données d'utilisation des applis, votre emplacement physique et des informations recueillies par le biais de cookies, de pixels invisibles et d'autres technologies.

Nous et nos fournisseurs de service tiers pouvons recueillir d'autres renseignements de diverses manières, notamment :

Nous pouvons utiliser et divulguer les informations complémentaires pour n'importe quel but, sauf lorsque nous sommes obligés de faire autrement en vertu de la loi applicable. If we are required to treat other information as personal information under applicable law, then we may use it for all the purposes for which we use and disclose personal information.

In some instances, we may combine other information with personal information (such as combining your name with your geographic location). If we do combine any other information with personal information, the combined information will be treated by us as personal information in accordance with this Policy.

Partage des renseignements personnels

Masco BU may share personal information collected via the Services with Affiliated Entities or other third parties as described below. You should also be aware that personal information about you may be transferred to or received by Affiliated Entities or third parties in the U.S. or in other countries, which countries may have different privacy regulations than those applicable in the country where you reside.

Fonctions liées au contenu généré par l’utilisateur

Certaines pages des services, y compris nos pages de médias sociaux, permettent aux utilisateurs de créer leur propre page de profil ou de soumettre leur propre contenu (par exemple babillards, forums, fonctions de clavardage et blogues, parmi d’autres services). Toute information que vous divulguez par l’entremise de cette page de profil ou soumission pourrait être accessible publiquement et pourrait être lue, recueillie ou autrement utilisée par quiconque visite l’adresse URL de la page où vous avez formulé un commentaire. Vous devriez donc faire preuve de prudence en décidant de choisir ou non d’y divulguer vos renseignements personnels, financiers ou autres renseignements délicats. Masco BU cannot prevent such publicly-available information from being used by others in a manner that may violate this Policy, the law, or your personal privacy and safety, and is not responsible or liable for the results of any postings or the use or disclosure of any information that you disclose via such postings.

Choix : retrait

If you do not wish to receive marketing-related emails from us, or if you would prefer that we do not share personal information about you collected via the Services or otherwise with Affiliated Entities or other third parties for such Affiliates Entities’ or other third parties’ marketing purposes, you may opt-out of receiving such marketing-related emails and from such sharing by using the unsubscribe option available on all communications.

Nous déploierons tous nos efforts pour combler votre demande dans des délais raisonnables. Notez que si vous choisissez de ne pas recevoir ces envois, nous ne pourrons pas retirer les renseignements personnels à votre sujet des bases de données de nos sociétés filiales ou des tiers avec qui nous avons déjà partagé vos renseignements personnels à la date à laquelle nous avons exécuté votre demande de retrait. Si vous désirez cesser de recevoir des courriels de marketing de la part de ces sociétés filiales ou autres tiers, veuillez contacter ces sociétés filiales ou tiers directement ou utilisez tout mécanisme de retrait indiqué dans leur politique respective en matière de confidentialité ou dans les courriels de marketing.

Tirages, concours et autres promotions

Nous pourrions présenter des tirages, des concours et des promotions semblables par l’entremise des services, qui pourraient exiger que vous vous inscriviez en ligne auprès de nous et auprès de commanditaires tiers de ces tirages, concours ou autres promotions. You should carefully review the rules of each sweepstakes, contest, raffle and promotion in which you participate through the Services, as they may contain additional important information about BU’s or a sponsor’s use or disclosure of your personal information. Si les modalités stipulées dans le règlement concernant le traitement des renseignements personnels sont en conflit avec la présente politique, les modalités du règlement tiendront préséance.

Services de tiers

The Services may contain links to other sites which are not operated by Masco BU. MASCO BU IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEBSITES, INCLUDING WEBSITES OPERATED BY AFFILIATED ENTITIES. We provide such links only as a convenience, and the inclusion of links on the Services does not imply endorsement of the linked site by Masco BU. If you provide any personal information through any such third-party website, your transaction will occur on such third-party’s website (and not on the Services) and the personal information you provide will be collected by, and controlled by the privacy policy of, that third-party. BU recommends that you review the privacy policy of third-party websites arrived at from links on the Services.

In addition, we are not responsible for the information collection, usage, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any personal information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.

Annonceurs tiers

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services, based on information relating to your access to and use of the Services and other websites or online services on any of your devices, as well as on information received from third parties. To do so, these companies, including Facebook, may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop. If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://www.networkadvertising.org/managing/opt_out.asp and https://youradchoices.ca/. You may download the AppChoices app at https://youradchoices.ca/appchoices to opt out in mobile apps.

Sécurité des renseignements personnels

Masco BU takes measures to protect personal information collected through the Services against unauthorized access, disclosure, alteration or destruction. Malheureusement, aucun système de sécurité ou système de transmission des données sur Internet ne peut être garanti comme étant sûr à 100 pour cent. Si vous avez des raisons de croire que votre interaction avec nous n'est plus sécuritaire (par exemple, si vous sentez que la sécurité de tout compte que vous pourriez avoir avec nous a été compromise), veuillez immédiatement nous aviser du problème en nous contactant conformément à la section « Questions » ci-dessous.

For your own protection, we encourage you not to include sensitive personal information, such as payment card information, in any emails you may send to us. Masco BU will not request sensitive personal information in our emails to you.

Problèmes de juridiction

The Services are controlled and operated by us from Canada, and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of Ontario, Canada. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

Questions

If you have any questions about this Policy, how Masco BU processes your personal information, or how to obtain access to your personal information, please contact our Privacy Officer by e-mail at privacy@mascocanada.com.